Privacy Policy

Last Updated and Effective Date: June 14th, 2022

This Privacy Policy is designed to assist you in understanding how, what information we collect, why we collect it, and our use and disclosure of information about you. This Privacy Policy applies to the channels of information we collect when you visit or use our website and other online products and services linked to this Privacy Policy, or when you otherwise interact with us (such as through our customer support) or on social media pages.

This Privacy Policy will help you understand the following:

  • How we collect and use your personal information
  • How we share your personal information
  • Analytics
  • Personal Information Protection of Minors
  • How you manage personal information
  • How this policy is updated
  • Communications Preferences
  • How to contact us
  • We hope that you will carefully read and confirm that you have fully understood the contents of this Privacy Policy before using our products and/or services, and allow you to make the choices you deem appropriate in accordance with the guidelines of this Privacy Policy. For the relevant terms involved in this Privacy Policy, we try to be concise and concise for your better understanding.

    How we collect and use your personal information

    Information You Provide to Us

    We collect information you provide directly to us. For example, we collect information directly from you when you create an account, subscribe to receive communications from us, communication with us via third-party platforms, request customer or business support, or otherwise communicate with us. The types of information about you that we collect include email address, username, password, and any other information you choose to provide. Additionally, if you make a purchase, we work with a third-party payment processor who may collect additional identifiers and payment information to complete the transaction.

    Information We Collect Automatically

    We automatically collect certain information about your interactions with us or our Services, including:

    Transactional Information: When you make a purchase, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.

    Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

    Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the How you manage personal information section below.

    Information We Collect from Other Sources

    We may obtain information about you from other sources. For example, we may collect information you provide to us on our social media pages. Under these circumstances, we will have access to this information from the platform in accordance with the platforms’ terms of use and privacy policy. We may also collect information about you through other websites that provide identity verification services.

    Information We Derive

    We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.

    USE OF INFORMATION

    We may use the information we collect to create an account for you on our websites, process a transaction, to communicate with you, to learn more about our users, and for marketing purposes. We also use the information we collect to:

    Provide, maintain, improve, and develop our Services, including to debug and repair errors in our Services;

    Personalize your experience with us;

    Send you technical notices, security alerts, support messages and other transactional or relationship messages;

    Communicate with you about our Services and events and provide news and information that we think will interest you (see the How you manage personal information section below for information about how to opt out of these communications at any time);

    Monitor and analyze trends, usage, and activities in connection with our Services; Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Capsid and others;

    Comply with our legal and financial obligations;

    Create de-identified, anonymized or aggregated information; and Carry out any other purpose described to you at the time the information was collected.

    How we share your personal information

    Sharing

    • We will not share your personal information with any company, organization or individual other than capsid, except in the following cases:
      • Obtain your express consent or authorization in advance;
      • Provided in accordance with the mandatory requirements of laws and regulations, administrative and judicial departments;
      • To the extent permitted by laws and regulations, it is necessary to protect capsid, its affiliates or partners, you or other capsid users or the public interest, property or safety from damage;
      • Only by sharing your personal information can we realize the core functions of our products and/or services or provide the services you need;
      • To handle disputes or disputes between you and others according to your needs;
      • Provided in accordance with the relevant agreements signed with you (including the corresponding platform rules) or other legal documents;
      • Use based on academic research;
      • Use based on social and public interests and public health emergencies that comply with laws and regulations.
      • We share personal information with vendors who access personal information to perform work for us, such as companies that assist us with web hosting, payment processing, identity verification, fraud prevention, marketing and technical support. Please note that the information you share voluntarily or even publicly when using our services may involve your or others’ personal information or even sensitive personal information. Please consider and decide carefully when sharing.
      • Entrusted processing

        We may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide products or services. If our partners use your personal information for purposes not entrusted by us, they will obtain your consent separately. Our partners include the following types:
        • Suppliers providing technical services. We may provide your personal information to third parties that support our functions, including providers of infrastructure technical services, data analysis services, and data processing services.
        • Advertising and analysis service partners. We will abide by laws and regulations and common industry security technology, and entrust these partners to process information related to advertising delivery, reach and effectiveness. If we entrust our partners to process personal information, we will sign a data protection agreement with them, requiring them to process personal information in accordance with the agreement, this Privacy Policy and the requirements of relevant laws and regulations.
        • Transfer

          If personal information needs to be transferred during or during negotiations related to a merger, the sale of company assets, financing, or the acquisition of all or part of a business by another company, we will notify you of the recipient’s name or name and contact information, requesting The company or organization that receives your personal information will continue to be bound by this Privacy Policy, otherwise, we will require the company and organization to seek your authorization and consent again.
        • Public disclosure

          We will only publicly disclose your personal information under the following circumstances and on the premise of taking industry-standard security protection measures:
          • Disclose the corresponding personal information according to the scope of authorization that you separately agree to;
          • If you seriously violate laws and regulations or relevant agreements and rules, we may disclose your relevant violations and the measures we have taken against you. We take personal information security very seriously and take all reasonably practicable measures to protect your personal information

    Analytics

    We engage others to provide analytics services on our websites. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by Cpaisd to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

    Personal Information Protection of Minors

    Our website takes the protection of personal information very seriously. If you are a minor under the age of 13, you should obtain the consent of your guardian in advance before using our products and/or services. We will not intentionally collect personal information of children under the age of 13.

    How you manage personal information

    Most web browsers are set to accept cookies by default, and we do not use cookies for any purpose other than those described in this Privacy Policy. You can manage or delete cookies according to your preferences. However, if you do this, the corresponding information you have previously recorded will also be deleted, which may have a certain impact on the security of the services you use.

    How this policy is updated

    By agreeing to use our services, you are placing your trust in our handling of your information. We know how important this responsibility is and are committed to protecting your information and giving you control. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy.

    Communications Preferences

    You may opt out of receiving promotional emails from Capsid by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

    How to contact us

    If you have any questions about this Privacy Policy, please contact us