Last Updated and Effective Date: June 14th, 2022
We collect information you provide directly to us. For example, we collect information directly from you when you create an account, subscribe to receive communications from us, communication with us via third-party platforms, request customer or business support, or otherwise communicate with us. The types of information about you that we collect include email address, username, password, and any other information you choose to provide. Additionally, if you make a purchase, we work with a third-party payment processor who may collect additional identifiers and payment information to complete the transaction.
We automatically collect certain information about your interactions with us or our Services, including:
Transactional Information: When you make a purchase, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the How you manage personal information section below.
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.
We may use the information we collect to create an account for you on our websites, process a transaction, to communicate with you, to learn more about our users, and for marketing purposes. We also use the information we collect to:
Provide, maintain, improve, and develop our Services, including to debug and repair errors in our Services;
Personalize your experience with us;
Send you technical notices, security alerts, support messages and other transactional or relationship messages;
Communicate with you about our Services and events and provide news and information that we think will interest you (see the How you manage personal information section below for information about how to opt out of these communications at any time);
Monitor and analyze trends, usage, and activities in connection with our Services; Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Capsid and others;
Comply with our legal and financial obligations;
Create de-identified, anonymized or aggregated information; and Carry out any other purpose described to you at the time the information was collected.
Entrusted processingWe may entrust authorized partners to process your personal information in order to provide you with corresponding products or services. However, we will only share your personal information for legal, legitimate, necessary, specific and explicit purposes, and only share personal information necessary to provide products or services. If our partners use your personal information for purposes not entrusted by us, they will obtain your consent separately. Our partners include the following types:
Public disclosureWe will only publicly disclose your personal information under the following circumstances and on the premise of taking industry-standard security protection measures:
Our website takes the protection of personal information very seriously. If you are a minor under the age of 13, you should obtain the consent of your guardian in advance before using our products and/or services. We will not intentionally collect personal information of children under the age of 13.
You may opt out of receiving promotional emails from Capsid by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.